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Natrona County Library recognized for providing vital services and keeping patrons in good standing

Natrona County Library has been awarded the “Librarian at Your Service Award” for a small library in our region. As part of a new awards program honoring libraries for their exceptional community impact, the Library is one of 17 winners in the Midwest Region (Illinois, Indiana, Kansas, Michigan, Missouri, Ohio, Wyoming). Unique Management Services, the world’s leading library material recovery and patron communication services company, created three awards to celebrate high-impact libraries for providing vital services, protecting public assets, and keeping patrons in good standing.

The “Librarian at Your Service Award” this year honors librarians and libraries who provide exceptional service including using Unique services like Unique material recovery and call services.

Unique honored 72 total libraries in this year’s awards across four geographic regions in three award areas, including the “Librarian at Your Service Award,” the “Defender of the Collection Award,” and the “Back in the Fold Award.”

Winners were chosen by Unique’s team who partner with more than 1350 libraries across the country to effectively recover materials while preserving patron goodwill. Libraries were categorized by size, region and volume to determine the top-performing partners who made the biggest impacts on their communities.

“All libraries deserve recognition for their unprecedented response this past year to provide vital services to their patrons and communities during the COVID-19 pandemic,” said Unique President and CEO Nicole Atkins. “Unique developed this award program as a small way to say thank you, celebrating libraries and librarians for their constant dedication and meaningful impacts.”

Libraries face a difficult road ahead – already underfunded and looking at further drops due to pandemic-related budget cuts and reliance on city and county use taxes impacted by COVID-19. Recovering lost or unreturned books is more important now than ever to maintain budgets, limit the cost of material replacement and protect taxpayer dollars. As libraries evolve to maintain their collections as philosophies shift about fines, keeping patrons in good standing, and securing the timely return of materials is essential to ensure access and equity.

Winners were presented with their awards earlier this month and encouraged to share the news of this distinct honor with their patrons, staff and communities. This is the inaugural presentation of these awards, which Unique intends to continue annually to honor its partners who are making a difference in communities across the U.S.

A full list of winners is available at www.uniquelibrary.com/awards.

Natrona County Library is among good company in their award, with the following winners across all four regions:

East Region

  • LARGE LIBRARY: Anne Arundel County Public Library (Annapolis, MD)
  • SMALL LIBRARY: Sussex County Library System (Newton, NJ)

Midwest Region

  • LARGE LIBRARY: Worthington Public Library (Worthington, OH)
  • SMALL LIBRARY: Natrona County Public Library (Casper, WY)

South Region

  • LARGE LIBRARY: Frisco Public Library (Frisco, TX)
  • SMALL LIBRARY: Gadsden-Etowah County Library (Gadsden, AL)

West Region

  • LARGE LIBRARY: Sacramento Public Library (Sacramento, CA)
  • SMALL LIBRARY: Glendale Library (Glendale, CA)

About Unique Management Services:

Unique Management Services is the world’s leading material recovery and patron communication service for libraries. Nearly 2000 library partners have worked with Unique to maintain their collections while preserving patron goodwill to efficiently recover more than $1.5 billion in library assets. Unique’s U.S. headquarters is located in Jeffersonville, Ind. For more information, visit uniquelibrary.com or call 800-879-5453.

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