Adult Services-Customer Service Specialist
Do you enjoy working with people and have strong technology and customer service skills? Are you a team player? NCPL is seeking an individual to help answer patrons’ research questions, suggest materials to read, teach about library resources and provide friendly customer service to patrons. You will use problem-solving and people skills to provide swift resolutions to patron problems with computers, E-readers, mobile devices and software.
This is a full-time benefited position. Evenings and weekends required.
Must have superior customer service and demonstrated technology and computer skills. Bachelor’s Degree and customer service/retail experience or an equivalent combination of education and experience.
Please submit letter of interest, resume, NCPL application and unofficial transcripts. Applications can be found HERE or below. Applications accepted through March 13, 2015. Minimum salary $33,288.
Must be able to pass a pre-employment drug/alcohol test and background check.
Employment Application (View in Internet Explorer, Google Chrome, or Adobe Acrobat Reader to edit)
A little about Casper, Wyoming
Historic Oregon Trail, rodeos, fishing, hunting, theater, symphony, access to outdoors (20 minutes to skiing), bandwidth, and 10-minute commute in this 75,000-person community.
At 5,123 feet elevation, Casper is located in the heart of Wyoming, a city rich in pioneer history, entertainment and outdoor recreation.
Casper is the second-largest city in Wyoming. There is a diversity of terrain to view, wildlife to see and attractions to enjoy. The largest mall in central Wyoming and a vigorous downtown have plentiful restaurants and a diverse blend of shops.
Casper’s people are one of its greatest assets… friendly, down-to-earth and always willing to lend a helping hand.
Casper Mountain (8,000 Feet) is a 20 minute drive; Denver, CO is a 4.5-hour drive; and Yellowstone & Grand Teton National Parks are 5-hour drives.